FAQ

How do I order on your website?

Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

How do I check the status of my order?

Upon placing your order, please allow 24-72 hours to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a notification through email. Then you can then track your order by going to this page - TRACK MY ORDER <- Order Lookup Page

I’m interested in this product, but I’m a bit concerned about the no-refund policy?

We understand your concerns, and we want to assure you that our top priority is customer satisfaction. Our no-refund policy is in place because we are confident in the quality and effectiveness of this product. We use the highest standards of manufacturing and rigorous quality control to ensure you receive a reliable and top-notch item.

If you have any questions or need further information about the product, please don't hesitate to reach out. We’re here to help and ensure you have a great experience with your purchase.

Do you ship Internationally?

Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

How long does shipping take?

Please allow up to 24-72 hours for your order to process, and an additional3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 7-16 days. For International orders, please allow up to 5-20 days.

Why does shipping take so long?

Our products are one of a kind and are significantly lower priced than other competitors in the baby carrier industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

Is your website secure with my personal information?

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be use done-time only upon purchasing your product. We never store any information about our customers private details!